Have you ever lost sleep over a looming conflict?
Or agreed to something you didn’t want to just to avoid the discomfort of saying no?
Or worried about bringing something up because you didn’t want to make a tough situation worse?
I used to avoid difficult conversations or back down under pressure – until years of trial and error helped me uncover the secrets to easy, effective communication, without the pain and anxiety that usually accompanies difficult conversations.
Whether it’s at work or at home, we all face difficult conversations, and it can be really overwhelming. The good news is that with the simple tools in our Fearless Conversations Formula, you have everything you need to unleash the confident, poised, powerful person that you truly already are.
For over 10 years, Diane has helped thousands of leaders and professionals around the world feel confident and empowered with effective conversations that inspire respect, cooperation, and forward momentum. She’s done the legwork for you and painstakingly created her easy-to-follow, easy-to-implement Fearless Conversations Formula to give people the confidence to say what you need to say and show up to difficult conversations.
Diane’s workshops focus on building skills to create courageous, poised, and powerful people who can handle even the most challenging conversations. Participants will discover the simple secrets of feeling empowered while navigating conflict with confidence and grace, and learn how to:
Diane delivered Succeeding at Challenging Conversations as part of BC HRMA’s professional development program. Her evaluation results were extremely positive. Attendees reported that they enjoyed Diane’s dynamic and engaging style, and the ability to apply their learnings immediately in the workplace and beyond.
Kyla Nicholson, Manager Professional Development (former), HRMA
My years as a courtroom lawyer taught me a thing or two about having courage in the midst of fear, and how preparation and planning is power.
Of course, you don’t have to be a lawyer to know the stress of conflict. We all face difficult conversations. It’s part of life. But wouldn’t it be nice to swap the anxiety that comes with tough talks for an easy, results-oriented approach that actually sets you up for success!
That’s what I wanted because I used to struggle with difficult conversations, either avoiding them, trying to be too nice, or getting so fired up I would go in guns-blazing and damage relationships.
But I found out there was no existing system, no step-by-step formula to help me navigate my way through these tough situations. I wanted it to be easier to get what I needed. So I did what any good lawyer does: I hit the books!
And guess what?
I discovered that being able to have difficult conversations with successful outcomes required both SKILLS and a SYSTEM, and that I could learn everything I needed to know to master this aspect of communication. I didn’t need to change my personality. I could just be myself, follow the steps, and say what I needed so others could really hear me.
It took me more than 10+ years to figure all of this out, but the results have been so amazing that I am passionate about sharing what I’ve learned so that you can enjoy the same results I do – without all the trial and error, heartache, and stress.
I have done the legwork for you and painstakingly created my easy-to-follow, easy-to-implement Fearless Conversations Formula, because I don’t want you to have to struggle the way I did. I want you to have the confidence to say what you need to say and show up to difficult conversations as the courageous, poised, and powerful person I know that you are.
To your ultimate success and happiness,
Diane A. Ross
Welcome to the Elephant Conversations Club. This is the official club for fearless communicators like you who are ready to speak up, be heard and take your confidence to new heights.
Hi, I'm Diane, reformed courtroom lawyer, mediator and difficult conversations expert and I am here to guide you as you tap into your communication brilliance!